by Huenei IT Services | May 6, 2023 | Artificial Intelligence
How can you make a Chat GPT integration with OpenAI models into a software development successfully?
Technology advances by leaps and bounds and provides us with more solutions and possibilities to explore in the world of development, which can take us to unimagined places. The need to be constantly at the forefront of this range of possibilities, leads us to be in training and learning 24/7, which allows us to incorporate new expertise to, for example, integrate OpenAI models within projects with cutting-edge technology, such as a Chat GPT integration.
In this blog post we want to share with you how together with one of our large clients we have managed to implement a concrete business case where we made a Chat GPT integration into a custom software solution.
The objective of the application is to provide a dynamic and flexible training platform for the sales force of a renowned pharmaceutical laboratory, with the ability to obtain online information without the need to perform previous data uploads, saving costs and time.
The software solution, beyond including standard user, group and profile administration functionalities, contains modules related to training management: roles, suggested exams per role, exam form and results tracking per exam, per role and per group.
The important innovation we achieved is the integration with Chat GPT combining two of its main functionalities: Information Search and Text Analysis.
After a series of concept tests carried out by our team of Prompt Engineers together with business specialists on the client’s side to refine the parameters that allow us to obtain information in an accurate, reliable and fair way in terms of the amount of bytes sent and received to optimize costs, we concluded the following:
- We use “Information Search” to obtain online information related to drug types, typical information contained in a drug package insert.
- We use “Text Analysis” to compare the text of the information obtained versus the text of the answer entered by the user and according to the % of accuracy obtained we give a score to his answer.
The sum of your scores will give you a final result that is recorded and will be part of your training record through integration with your LMS (Learn Management System).
The results are amazing with a tremendous positive impact for the client in terms of cost and time due to the high degree of automation of the process for training your sales force.
by Huenei IT Services | May 6, 2023 | Artificial Intelligence
Organizations are constantly seeking ways to boost productivity, streamline processes, and improve customer experience; Generative AI is helping them achieve that thanks to OpenAI benefits.
Generative AI can be particularly useful in business software applications in several ways. Let’s go through some OpenAI benefits:
- Data Analysis: Generative AI can be used to analyze large amounts of data and identify patterns and trends. This can help businesses make better decisions and optimize their operations. For example, generative AI can be used to analyze customer data to identify buying patterns and preferences, which can help businesses tailor their marketing strategies to specific customer groups.
- Personalization: Generative AI can be used to personalize the user experience in applications by generating customized content for each user. For example, a news application can generate personalized news articles for each user based on their reading habits and interests.
- Training: Generative AI can be used to create customized content training in many subjects for different departments of your organization. (Sales force, technical training, etc.)
- Predictive Maintenance: Generative AI can be used to predict equipment failures and maintenance needs by analyzing data from sensors and other sources. This can help businesses avoid costly downtime and reduce maintenance costs by performing maintenance only when needed.
- Regionalization: Generative AI can be used to regionalize your app to different languages and expand its global reach.
Generative AI can help businesses streamline operations, reduce costs, and make better decisions by leveraging the power of data analysis and machine learning. However, businesses must exercise quality control over the generated content to ensure its accuracy and consistency.
In conclusion, Generative AI is proving to be a game-changer for businesses looking to improve their operations and customer experience. OpenAI benefits organizations by providing them with advanced data analysis, personalization, training, predictive maintenance, and regionalization capabilities. By leveraging these benefits, businesses can increase productivity, reduce costs, and make better decisions. However, it is crucial for businesses to ensure the accuracy and consistency of the results through quality control measures. With OpenAI model-powered development services, businesses can create customized models that deliver real results and take their operations to new heights.
As a provider of OpenAI model-powered development services we can help you create custom models that deliver real results and take your business to new heights.
by Huenei IT Services | May 6, 2023 | Process & Management
Digital product development management is a complex process that involves several steps, from idea generation to product launch and post-launch evaluation. To ensure success, it is important to understand the key aspects of digital product development management and best practices for effective management.
In this article, we will explore the steps involved in digital product development management and provide a checklist for successful management. But first, let’s discuss what digital product development management is and why it is important.
Understanding Digital Product Development Management
Digital product development management is creating and managing digital products, such as software, applications, and websites. Effective digital product development management ensures that products are designed and developed with the end user in mind, and are delivered on time and within budget.
This activity has several benefits, including improved product quality, faster time-to-market, and increased customer satisfaction. However, managing product development can also be challenging due to the constantly evolving digital landscape and the need to stay ahead of the competition.
Critical Steps in Digital Product Development Management
Product development management involves a series of key steps that are critical to the success of any digital product. By following these steps and incorporating best practices, businesses can increase their chances of creating successful digital products that meet the needs of their target audience. Let’s outline the five key steps in product development management and provide tips and best practices for each step.
- Idea generation and concept development: This is the first step in the development of digital products. During this phase, ideas are generated, and concepts are developed. It is important to involve all stakeholders, including developers, designers, marketers, and business analysts.
- Market research and competitive analysis: In this step, market research is conducted to understand the needs and preferences of the target audience. Competitive analysis is also conducted to identify potential competitors and understand their strengths and weaknesses.
- Product design and prototyping: During this phase, the product design is created, and prototypes are developed. User feedback is collected to refine the design and ensure that it meets the needs of the target audience.
- Development and testing: This is the phase where the product is developed and tested. It is important to ensure that the product is developed according to the design and that it meets the needs of the target audience.
- Launch and post-launch: In this step, the product is launched, and a post-launch evaluation is conducted to determine whether the product is meeting the needs of the target audience. User feedback is collected and analyzed to identify areas for improvement.
Best Practices for Digital Product Development Management
To ensure successful product development management, it is important to follow best practices. Some of these best practices include:
- Team collaboration and communication: Effective collaboration and communication among team members are essential for successful product development. Regular team meetings and clear communication channels should be established.
- Effective project management: Effective project management is critical for succeeding in the development of digital products. Project milestones should be established, and progress should be regularly monitored.
- Utilizing Agile methodologies: Agile methodologies are becoming increasingly popular in digital product development management. Agile methodologies involve iterative development, which allows for flexibility and the ability to quickly respond to changes.
- Incorporating user feedback throughout the development process: User feedback should be collected and analyzed throughout the development process to ensure that the product meets the needs of the target audience.
Checklist for Successful Digital Product Development Management
To ensure successful product development management, at Huenei we use a checklist that summarizes all the important aspects of the process. We share it with you below so that you can take advantage of our experience and our work methodology in your projects:
- Establish clear goals and objectives for the product.
- Conduct market research and competitive analysis.
- Involve all stakeholders in idea generation and concept development.
- Create a detailed product design and develop prototypes.
- Develop the product and test it.
- Launch the product and collect user feedback.
- Analyze user feedback and make necessary improvements.
- Regularly monitor progress and adjust the development plan as necessary.
- Utilize Agile methodologies for flexibility.
- Communicate regularly with team members and stakeholders.
All in all, digital product development management is a critical process that requires careful planning and execution. By following best practices and utilizing our proposed checklist, businesses can ensure that their products are developed and launched successfully. By involving all stakeholders in the process, conducting market research, and incorporating user feedback throughout the development process, businesses can create products that meet the needs and preferences of their target audience.
Effective communication and collaboration among team members, as well as utilizing Agile methodologies, can also contribute to the successful development of digital products. By regularly monitoring progress and making necessary adjustments, businesses can ensure that their digital products are delivered on time and within budget.
by Huenei IT Services | May 6, 2023 | Process & Management
The Lean Project Charter is a document where we detail the main aspects and considerations of a project, based on its life cycle. This project management tool is a one-pager elaborated to formally authorize a project or a particular phase framed within one.
From an operational perspective, this document is a tool that gathers the work guidelines and functions as a framework that also delimits the software project or of any other nature. It documents the initial requirements that meet the needs and expectations of stakeholders. In this sense, it is useful to keep track of the project at all times and to be well organized during planning, implementation, and control.
Example by Techno-PM
Why carry out a Lean Project Charter?
Everything that is specified in this document we are going to plan and then we are going to execute. The purpose of this “cover letter” is to standardize and correctly plan the steps involved in the development of a project, in order to be able to carry it out safely from start to finish.
This project management tool links the decision-making managerial level with the project management level. Every project must have a project team led by the project manager. In this charter, it should be very specifically detailed what is the level of authority that this director has to make decisions within the project, whether they are decisions that affect it positively or negatively.
This document is prepared before the development of the project and all strategic stakeholders of the project must participate in its creation to align expectations, agree courses of action and establish preferences regarding the framework and reference of the project.
What is the structure of a Lean Project Charter?
There are various work templates and methodologies to organize a Project Charter, however, the Project Management Institute (PMI) has not defined a specific framework for its implementation. This realizes that each project and each organization shall adapt this project management tool to their particular needs. As general content, it can include the following sections that represent points that must be adapted to each project in particular:
- Project data. Here you should specify the enterprise, the project’s name, the date of preparation of the Project Charter, the clients, and the project manager.
- Purpose and justification, which allows demonstrating the reasons why the product or service in question needs to be developed. You should specify the context of the organization, the needs to satisfy, and all the legal requirements.
- Deliverables. This section is about the minimum viable products, documents, partial processes, and others, that are elaborated to complete and measure a project. It is important to clarify that the deliverables must be measurable and verifiable.
- Project life cycle. This phase represents the set of phases into which the project is divided. Many times we structure is based on some work methodology such as Design Thinking.
- Objectives of the project, which represent the goals that we set ourselves with the purpose of understanding, in the charter project, why we are carrying out this project.
- Budget, understood as the preliminary estimate of the resources needed to complete the project activities.
- Schedule of main milestones. These are activities that can be measured in duration, which mark important and key moments within the project. Some examples can be the official presentation of the project to the client, a meeting with the general manager to approve the project, periodic progress meetings to tell how the project is developing, and others. It is useful to structure the schedule using work methodologies such as the Kanban board or the Gantt chart.
- Stakeholders or interested parties. They are all those people and organizations, internal or external, who are involved in the project and who can positively or negatively influence its development. Once all the project stakeholders have been identified, the next step is to identify the expectations or interests that each of them has in carrying out the project. These will represent the fundamental requirements that must be considered in the realization of the project objectives.
We invite you to review this example of the development of a Lean Project Charter that can also serve as a template to develop yours.
Our recommendation…
For this document to be useful, it must be presented very briefly. At Huenei we like to understand it similarly to the Canvas model in business planning: The Project Charter must contain all the necessary and relevant information but must have the ability to be compressed into a single page. In this sense, like the Canvas model, the Lean Project Charter will allow us to have at a glance access to all the processes and flows involved in a project from a macro, global perspective.
We have covered the general aspects that a Project Charter should include, which allows administrators the possibility of seeing the most important factors of the project to be able to start it. It is finally necessary to remember that the charter project must be agreed upon and signed by the management positions, partners, and sponsors of the project.
As a corollary, we would like to emphasize that by using this tool we seek to avoid misunderstandings in the planning and execution of projects. In other words, we will always do what is registered in the Lean Project Charter and we will never do what this tool does not tell us.
by Huenei IT Services | Feb 4, 2023 | Outsourcing
Have you ever wanted to know the difference between Staff Augmentation vs Managed Services? The truth is that to boost your business, it is vital that you know when to use each one. After all, to enhance the performance of your company and your teams!
In this article, we will tell you why you should use Staff Augmentation and when to use Managed Services for your company.
Staff Augmentation vs Managed Services: everything you need to know
First of all, it should be noted that in the IT field it is key to understand the importance of outsourcing personnel. That is to say, more and more companies need services to boost results. And this raises the question of which model to implement, especially between Staff Augmentation vs Managed Services.
But what does each one consist of? Here are the main details.
What is Staff Augmentation?
First and foremost, it is essential to define the Staff Augmentation process. According to Toptal, it consists of the incorporation of a collaborator to the internal staff, but a difference appears: it will not be a “forever” employee, but rather a “help” for a specific period, for certain purposes.
For this reason, these types of workers are not direct company employees. Even though they will work together with the company’s full-time employees, they will not represent an increase in headcount.
And what are its advantages? Well, one of the most important is that it reduces hiring time. When you add “full-time” internal employees to your staff, you will have to go through different hiring processes. In other words, there are usually many interviews and a lot of bureaucracy that you will have to go through.
Here, however, the recruitment time is significantly reduced. Especially if the workers are already familiar with this methodology and are accustomed to working under the Staff Augmentation system. In turn, this implies a new advantage: the flexibility of hiring.
Today’s work is really dynamic and constantly changing. For this reason, using this process means being able to hire new employees for specific tasks. For example, if you have few serverless computing jobs in your IT company, it may not be worthwhile to hire full-time employees.
On the other hand, adhering to this modality will mean that, before any project that may arise for the cloud, you will be able to hire them punctually for this. And, in turn, it will imply an economic benefit. You will not spend money for a position you do not need, and at the same time, you will be able to take advantage of any assignment that arises from a client for this area of specialization.
What are Managed Services?
Let’s move on to Managed Services. According to BMC, this is another effective way of working in a company, which consists of hiring an IT service provider. This situation means that they will take care of managing a company’s operations, whenever specialized support is needed in a particular area.
It is a working model that companies use since it saves the client’s time. In this way, by outsourcing a product to a specialized IT company, you no longer have to worry about deadlines or delivery times, since another company, with its work team, will supervise the processes.
However, some businesspeople sometimes cannot understand the value of this contracting format: companies that want to be on top of every detail of the project may feel insecure. After all, it means delegating all responsibility to the supplier. However, it is always possible to use a technical document to monitor the progress of each delivery. You need to trust in the supplier you are making business with to delegate without second thoughts.
This is a perfect system for those sectors that are not a priority for the company and that demand too much “unnecessary” time. For example, if your company focuses on marketing and advertising, you can delegate IT development to focus 100% on your core business, generating greater economic benefits.
All in all… What Method Should You Choose?
Both work structures have their advantages and can help you achieve your goals more effectively. From our experience, at Huenei we believe that Managed Services is a more appropriate alternative than Augmented Teams for companies whose core business is not software development. Managed Services will allow you to delegate the entire project to a company with extensive experience in managing development processes, such as Huenei. In this way, you can rest assured that the result will be excellent.
In all cases, it will be necessary to hire an ethical, reliable supplier with experience in the market. At Huenei we have been working for years offering our clients the best service. You can review our case studies to learn about our experience in the field.
In short, you already know the difference between Staff Augmentation vs Managed Services. What´s important is that you can use each method in the cases that suit you best. We hope this article has been helpful!
