The Generative AI Paradox

The Generative AI Paradox

Imagine a world where 94% of strategy teams believe Generative AI is the future, yet many struggle to translate this belief into tangible business outcomes.

This is the paradox of AI adoption.

The Reality Check: Why Widespread Adoption Lags

Integrating generative AI into enterprise operations presents a complex challenge that extends beyond simply implementing new technologies. Our analysis, drawn from comprehensive research by leading technology insights firms, reveals a multifaceted challenge that extends beyond mere technical capabilities.

Security: The Shadow Looming Over AI Implementation

Security emerges as the most formidable barrier to generative AI adoption. A staggering 46% of strategy teams cite security concerns as their primary implementation challenge. This hesitation is not without merit. In an era of increasing digital vulnerability, organizations must navigate a complex landscape of data privacy, regulatory compliance, and potential technological risks.

Measuring the Unmeasurable: The Challenge of AI ROI

The implementation of generative AI is fundamentally a strategic resource allocation challenge. With competing internal priorities consuming 42% of strategic focus, leadership teams face critical decisions about investment, talent deployment, and potential returns. One tech leader aptly noted the investor perspective:

“Shareholders typically resist substantial investments in generative AI when definitive ROI remains uncertain.”

Demonstrating a clear return on investment (ROI) to stakeholders is crucial for securing continued support for AI initiatives. Examining global best practices offers valuable insights. For instance, Chinese enterprises have successfully demonstrated strong ROI by prioritizing foundational capabilities. They have invested heavily in robust data infrastructure and management systems that support advanced modeling and enable more comprehensive performance tracking. This focus on data-driven foundations not only enhances AI capabilities but also provides a clearer path for measuring and demonstrating the value of AI investments.

Strategic Pathways to AI Integration

Data as the Fuel: Building a Robust Data Infrastructure

Successful generative AI implementation transcends mere technological capabilities, demanding a sophisticated, multi-dimensional approach to enterprise architecture. Organizations must develop a comprehensive data infrastructure that serves as a robust foundation for AI initiatives. This requires embracing modular architectural strategies that allow for flexibility and rapid adaptation. Equally critical is the development of scalable workflow capabilities that can seamlessly integrate generative AI across various business processes.

Collaborating for AI Success: The Key to AI Adoption?

Strategic partnerships with cloud providers have emerged as a pivotal element of this transformation. In fact, IDC forecasts that by 2025, approximately 70% of enterprises will forge strategic alliances with cloud providers, specifically targeting generative AI platforms and infrastructure. These partnerships represent more than technological procurement; they are strategic investments in organizational agility and innovative potential.

A holistic approach is crucial, connecting technological infrastructure, workflows, and strategic vision. By creating a supportive ecosystem, organizations can move beyond isolated implementations and achieve transformative AI integration.

Research reveals that 85% of strategy teams prefer collaborating with external providers to tackle generative AI challenges, a trend particularly prominent in regulated industries. These strategic partnerships offer a comprehensive solution to technological implementation complexities.

By leveraging external expertise, organizations can access advanced computing capabilities while mitigating development risks. The most effective partnerships create an ecosystem that combines on-premises security with cloud-based scalability, enabling businesses to enhance data protection, accelerate innovation, and efficiently manage computational resources.

Metrics and Measurement: Beyond Traditional Frameworks

Traditional development metrics fall short of capturing the nuanced value of generative AI implementations. Organizations must evolve their measurement approaches beyond standard DORA metrics, creating sophisticated tracking mechanisms that provide a more comprehensive view of technological performance.

This new measurement framework must prioritize tangible value delivery and customer-centric outcomes, ensuring that AI investments translate into meaningful strategic advantages for the business.

The goal is to create a robust evaluation system that bridges technical implementation with organizational objectives, ensuring that AI investments deliver demonstrable value across the enterprise.

Embracing Strategic Transformation

Generative AI is not just a technological upgrade—it’s a strategic transformation. Success requires a holistic approach that balances innovation, security, and measurable business value.

For technology leaders, the path forward is clear: build foundational capabilities where business value is substantial, think systematically about scale, and remain agile in your technological strategy.

The organizations that will lead in the generative AI era are those who approach this technology not as a singular solution, but as a dynamic, evolving ecosystem of opportunity.

Training AI Safely With Synthetic Data

Training AI Safely With Synthetic Data

Training artificial intelligence (AI) models requires vast amounts of data to achieve accurate results. However, using real data poses significant risks to privacy and regulatory compliance. To address these challenges, synthetic data has emerged as a viable alternative.

These are artificially generated datasets that mimic the statistical characteristics of real data, allowing organizations to train their AI models without compromising individual privacy or violating regulations.

The Privacy and Compliance Dilemma

Regulations around the use of personal data have become increasingly strict, with laws such as the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the United States.

This approach to data provides a solution for training AI models without putting personal information at risk, as it does not contain identifiable data, yet remains representative enough to ensure accurate outcomes.

Transforming Industries Without Compromising Privacy

The impact of this technology extends across multiple industries where privacy protection and a lack of real-world data present common challenges. Here’s how this technology is transforming key sectors:

Financial

In the financial sector, the ability to generate artificial datasets allows institutions to improve fraud detection and combat illicit activities. By generating fictitious transactions that mirror real ones, AI models can be trained to identify suspicious patterns without sharing sensitive customer data, ensuring compliance with strict privacy regulations.

For instance, JPMorgan Chase employs synthetic data to bypass internal data-sharing restrictions. This enables the bank to train AI models more efficiently while maintaining customer privacy and complying with financial regulations.

Healthcare

In the healthcare sector, this approach is crucial for medical research and the training of predictive models. By generating simulated patient data, researchers can develop algorithms to predict diagnoses or treatments without compromising individuals’ privacy. Synthetic data replicates the necessary characteristics for medical analyses without the risk of privacy breaches.

For instance, tools like Synthea have generated realistic synthetic clinical data, such as SyntheticMass, which contains information on one million fictional residents of Massachusetts, replicating real disease rates and medical visits.

Automotive

Synthetic data is playing a crucial role in the development of autonomous vehicles by creating virtual driving environments. These datasets allow AI models to be trained in scenarios that would be difficult or dangerous to replicate in the real world, such as extreme weather conditions or unexpected pedestrian behavior.

A leading example is Waymo, which uses this method to simulate complex traffic scenarios. This allows them to test and train their autonomous systems safely and efficiently, reducing the need for costly and time-consuming physical trials.

 

How Synthetic Data is Built: GANs, Simulations, and Beyond

The generation of synthetic data relies on advanced techniques such as generative adversarial networks (GANs), machine learning algorithms, and computer simulations.

These techniques include, but are not limited to, Generative Adversarial Networks (GANs), which use competing neural networks to create realistic data; Variational Autoencoders (VAEs), effective for learning data distributions; statistical modeling for structured data; and Transformer models, which are becoming more prevalent due to their ability to model complex data relationships.

These methods allow organizations to create datasets that mirror real-world scenarios while preserving privacy and reducing the dependence on sensitive or scarce data sources.

Synthetic data can also be scaled efficiently to meet the needs of large AI models, enabling quick and cost-effective data generation for diverse use cases.

For example, platforms like NVIDIA DRIVE Sim utilize these techniques to create detailed virtual environments for autonomous vehicle training. By simulating everything from adverse weather conditions to complex urban traffic scenarios, NVIDIA enables the development and optimization of AI technologies without relying on costly physical testing.

 

Challenges Ahead: Bias, Accuracy, and the Complexity of Real-World Data

One of the main challenges is ensuring that synthetic data accurately represents the characteristics of real-world data. If the data is not sufficiently representative, the trained models may fail when applied to real-world scenarios. Moreover, biases present in the original data can be replicated in synthetic data, affecting the accuracy of automated decisions.

Addressing bias is critical. Techniques such as bias detection algorithms, data augmentation to balance subgroups, and adversarial debiasing can help mitigate these issues, ensuring fairer AI outcomes.

Constant monitoring is required to detect and correct these biases. While useful in controlled environments, synthetic data may not always capture the full complexity of the real world, limiting its effectiveness in dynamic or complex situations.

Ensuring both the security and accuracy of synthetic data is paramount. Security measures like differential privacy and strict access controls are essential. Accuracy is evaluated through statistical similarity metrics and by assessing the performance of AI models trained on the synthetic data against real-world data. Furthermore, conducting privacy risk assesments, to determine the re-identification risk of the generated data, is also important.

For organizations in these sectors, partnering with a specialized technology partner may be key to finding effective, tailored solutions.

 

Why Businesses Can’t Afford to Ignore This Technology

Synthetic data is just one of the tools available to protect privacy while training AI. Other approaches include data anonymization techniques, where personal details are removed without losing relevant information for analysis. Federated learning, which enables AI models to be trained using decentralized data without moving it to a central location, is also gaining traction.

The potential for synthetic data extends beyond training models. These data can be used to enhance software validation and testing, simulate markets and user behavior, or even develop explainable AI applications, where models can justify their decisions based on artificially generated scenarios.

As techniques for generating and managing synthetic data continue to evolve, this data will play an even more crucial role in the development of safer and more effective AI solutions.

The ability to train models without compromising privacy, along with new applications that leverage artificially generated data, will allow businesses to explore new opportunities without the risks associated with real-world data.

 

Key Tech Trends for 2025: What You Need to Know

Key Tech Trends for 2025: What You Need to Know

The Technology Map of 2025: Key Technological Trends

With 2025 on the horizon, businesses face a decisive moment to identify the technological trends of 2025 that will define the next stage of growth and competitiveness. Generative Artificial Intelligence (GenAI), automation, and cloud computing are revolutionizing how core processes are designed, optimized, and executed. These tools are not just trends; they are strategic resources capable of transforming operations and creating new opportunities.

technological trends 2025

GenAI: A Strategic Pillar for Innovation

According to IDC, leading companies that have already integrated generative artificial intelligence are achieving an average ROI of $10.3 for every $1 invested, significantly outperforming the general average of $3.7.

In 2025, Generative AI will continue to solidify its position as a key technology for innovation in software development and operational management. Its ability to generate multi-module systems optimized with advanced patterns like microservices and serverless architectures will reduce development time. This will enable faster integrations tailored to the evolving needs of organizations.

Additionally, Generative AI will play a central role in automating testing processes by generating scenarios based on real user patterns to detect errors and ensure high standards from the early stages of projects. These practices will not only enhance quality but also accelerate development cycles as environments become increasingly agile.

On the other hand, AI agents will represent a significant evolution, enabling systems to act autonomously to achieve specific objectives. Their ability to dynamically adapt to changing environments will allow for more efficient handling of complex tasks. Combining autonomy with adaptability, these agents will operate in real-time to address highly complex business challenges.

Integration with multimodal interactions—such as text, voice, images, and structured data—will enhance their ability to manage interconnected workflows. This will transform key processes, improve critical operations, and enable personalized experiences in an increasingly demanding business environment.

RAG: Real-Time Knowledge Retrieval and Personalization

Retrieval-Augmented Generation (RAG) technology is emerging as one of the most promising technological trends of 2025 for organizations managing large volumes of information. By combining content generation with real-time data retrieval, RAG optimizes response accuracy and the relevance of business applications.

In this context, language models optimized for RAG are pushing this technology to new levels of efficiency, enabling quick data retrieval from large information corpora and offering more accurate and relevant responses. These advancements will be further enhanced by agent-based systems that extend RAG’s capabilities by dynamically adapting to various contexts and scenarios.

In 2025, RAG will revolutionize areas such as knowledge management, workflow-specific AI assistants, and customer service. Its scalability and adaptability will make it easier to integrate into organizations of all sizes, expanding its impact across various business applications.

Advances in the Cloud: Prediction and Automation

Cloud computing will remain one of the most vital infrastructures in 2025, especially in technological environments such as distributed systems, hybrid architectures, and dynamic workloads that demand scalability and real-time adjustments.

Intelligent distributed computing will be crucial, balancing workloads across public, private, and edge cloud technologies to reduce costs, minimize latencies, and enhance performance and security. Platforms like Kubernetes and AWS Auto Scaling are already using historical and real-time data to anticipate demand spikes, optimizing operations and ensuring continuous performance. Additionally, the modular design of hybrid clouds will offer flexible scalability, enabling companies to grow and adapt rapidly without the risk of overprovisioning.

Moreover, these technologies, along with other technological trends of 2025, will allow companies to adopt more flexible and effective strategies for managing resources. While many organizations have already migrated to the cloud, some still face cultural or regulatory resistance. For these companies, 2025 will be a pivotal opportunity to embrace these models.

Security as a Modular Strategy

As business environments become more distributed, ensuring security from the foundation of software development will be critical. DevSecOps practices will enable the identification and resolution of vulnerabilities from the earliest stages, automating audits, code analysis, and security testing to strengthen trust in systems before deployment.

The Zero Trust model continues to gain traction as a key approach in distributed environments, continuously validating components such as source code and dependencies to prevent unauthorized access and protect critical systems.

Advanced governance will also be essential for organizations managing large volumes of data generated by GenAI and IoT, ensuring regulatory compliance and privacy from the code architecture level in an increasingly regulated environment.

Computer Vision: Contextual Intelligence for More Accurate Decisions

Computer Vision (CV) will continue to deliver significant advancements in monitoring and optimizing processes. In 2025, it will not just be about object detection but also about understanding relationships between objects and contextualizing visual data for more informed decisions.

Technologies like YOLOv7 and OpenCV stand out for their ability to provide deeper contextual analyses, while dynamic reconstruction from flat images opens new possibilities for optimizing operational workflows and validating complex interfaces.

The Strategy for 2025

The key technologies of 2025 will not only transform processes but also redefine how organizations plan and execute their strategies. Generative AI, the cloud, and automation are proving to be indispensable resources for those aiming to remain competitive.

Strategically integrating these technologies and aligning their implementation with business objectives will be crucial for building a sustainable advantage in an increasingly demanding technological landscape.

Get in Touch!
Isabel Rivas
Business Development Representative
irivas@huenei.com

Data-Driven Transformation: From Taker to Shaper in Generative AI

Data-Driven Transformation: From Taker to Shaper in Generative AI

Data-Driven Adoption in Generative AI

The true value of generative AI lies not just in adopting off-the-shelf solutions but in leveraging data-driven AI to tailor these technologies to meet specific company needs. This data-centered approach enhances results and creates a sustainable, differentiated competitive advantage.

Data-Driven GenAI

Three Levels of Generative AI Adoption

Companies’ use of generative AI can be classified into three levels: Taker, Shaper, and Maker.

At the first level, Takers implement ready-made AI solutions. This allows them to achieve quick results at a low cost, but without deep adaptation to their processes. While this facilitates initial adoption, its long-term impact is limited.

At the second level, Shapers modify data-driven AI models using their own data, improving accuracy and control over the outcomes. This enables them to better address specific business challenges.

Finally, at the Maker level, companies build or fully customize AI models from scratch. This approach provides total control over the technology, shaping it entirely to business needs, offering unparalleled flexibility and mastery.

Strategy for Advancing Personalization

Personalizing generative AI solutions allows companies to align outcomes with their specific goals by leveraging data-driven AI models that reflect their unique processes. This enhances decision-making accuracy and optimizes key operations, leading to a competitive advantage that is difficult to replicate.

To move toward this level of personalization, ensuring the quality of internal data used to train the models is essential. The training phase is critical in guaranteeing the accuracy and effectiveness of the results, as the models rely on relevant and representative data from the business processes.

Data preprocessing is a crucial step at this stage. Processes like data cleaning, normalization, and dimensionality reduction (using techniques such as PCA or t-SNE) enhance the quality of the dataset and maximize the model’s ability to identify accurate patterns. Tools like Snowflake and Databricks help manage large datasets and prepare them for training.

Platforms such as OpenAI, Google Vertex AI, and Azure Machine Learning offer the capabilities to fine-tune and train generative AI models with proprietary data, ensuring the solutions are tailored to the specific challenges each organization faces.

Challenges of AI Personalization

Transitioning to a more advanced use of AI comes with several challenges. One of the main hurdles is the initial investment required to establish the necessary data infrastructure and strengthen the technical team. While the upfront costs may seem high, the long-term gains in competitiveness and efficiency often justify the investment.

Another challenge is managing the technical aspects of personalized models. Continuous training and periodic updates are essential to maintain their relevance and effectiveness, as the business environment constantly evolves. Models trained with outdated or incomplete data will see their accuracy and usefulness decline.

To mitigate this risk, companies must implement recurring training cycles and automatic update mechanisms. Transfer learning, a technique that enables the reuse of pre-trained models to adapt to new datasets, can speed up this process and lower training-related costs.

For companies facing resource limitations or skill gaps, working with Agile Dedicated Teams can be a solution. These specialized teams bring the necessary expertise and flexibility to train, update, and optimize AI models, ensuring they perform efficiently in a rapidly changing market.

In addition, MLOps (Machine Learning Operations) practices automate the monitoring and updating of models, ensuring that training and optimization cycles remain uninterrupted. This not only reduces operational burdens but also ensures that models respond quickly to changing market conditions.

Lastly, data security and intellectual property protection are critical when using internal information to train AI models. Encryption and anonymization techniques must be applied to minimize risks and ensure compliance with regulations.

Building Custom Models: Full Control over AI

Some companies choose to go beyond superficial personalization and develop fully customized AI solutions. Creating models from scratch or with a high degree of customization gives them complete control over their function and evolution.

However, this doesn’t mean all development must be done internally. Many organizations partner with technology experts who bring specialized knowledge and resources, combining deep business insights with the technical expertise of their partners. This collaboration ensures that AI solutions are optimized and aligned with strategic objectives.

Maximizing Generative AI through Personalization

Personalizing generative AI is crucial for companies looking to stand out and fully capitalize on this technology. A strategic approach that prioritizes training models with high-quality data is key to ensuring the accuracy and effectiveness of results.

Fine-tuning models with internal data not only boosts accuracy but also ensures that solutions align with the business’s specific needs, providing a lasting competitive edge. To advance toward a personalized strategy, companies need to evaluate data quality, strengthen technical teams, and carefully select the most appropriate use cases.

In doing so, businesses will not only leverage generative AI but also lead innovation in their sectors with custom-built technological solutions.

Interested in personalizing your generative AI solutions? Contact us and let’s discuss how we can help your business achieve its goals.

Get in Touch!
Francisco Ferrando
Business Development Representative
fferrando@huenei.com

How to Harness the Best AI Talent

How to Harness the Best AI Talent

Rethinking AI Talent Recruiting for Competitive Advantage

The demand for highly specialized talent in artificial intelligence (AI) is growing rapidly, becoming a critical priority for companies aiming to implement AI-based solutions. The labor market is increasingly complex, with businesses facing challenges in identifying, attracting, and retaining the right professionals.

In this article, with insights from Javier Pérez Lindo, Professional Services Manager at Huenei, we explore the hurdles in finding and keeping AI talent, the key profiles needed in this field, and strategies to remain competitive.

Ai Talent

Evaluating Specialized Talent: An Ongoing Challenge for Businesses

The fast pace of technological change means companies not only need to find skilled professionals but also ensure these individuals are capable of continuous learning. Tools and technologies that are relevant today may quickly become obsolete.

As Javier Pérez Lindo points out, “It’s crucial that AI professionals not only master current solutions but also possess the ability to adapt and continuously learn, as this field evolves at an extraordinary pace.”

In addition to technical expertise, companies need qualified internal evaluators who are up to date with the latest trends and advancements in AI. These evaluators play a vital role in identifying promising candidates and accurately assessing their abilities in a rapidly shifting landscape.

“At Huenei, we place great emphasis on keeping our internal evaluators informed about industry advancements, ensuring our hiring process accurately reflects the potential and capabilities of the candidates we bring in,” says Pérez Lindo.

Beyond Compensation: Strategies for Retaining Top AI Talent

The AI job market is fiercely competitive, with experienced professionals often receiving multiple offers. In this context, companies need to offer more than just competitive salaries.

Opportunities for career development, access to cutting-edge projects, and exposure to the latest technologies are key factors that can make a significant difference in attracting and retaining top talent. “Today, offering a good salary is not enough. Professionals want to work in environments where they can grow, innovate, and face new challenges constantly,” Pérez Lindo emphasizes.

To retain talent, it’s also crucial for leaders to stay informed about the latest AI technologies. Fostering a collaborative environment where professionals can work alongside equally knowledgeable peers, and promoting innovation within the organization, helps keep top talent engaged.

Continuous training programs, which ensure employees stay updated on the latest trends, are also essential to ensuring long-term commitment and retention.

Key Profiles and Technologies Driving AI Development

The most sought-after AI roles combine advanced technical expertise with proficiency in key technologies. Machine learning engineers typically use tools like TensorFlow and PyTorch to build models, while data scientists work with large datasets using Python and Apache Spark.

AI developers fine-tune code generated by AI systems, and infrastructure specialists ensure efficient deployment on cloud platforms like AWS and Azure. In natural language processing (NLP), technologies such as GPT and BERT are foundational, while AutoML automates model development. These roles are essential for scaling and optimizing AI solutions effectively.

Agility and Flexibility with Dedicated Development Teams

Many companies are opting to work with Agile Dedicated Teams to tackle recruitment challenges. These teams provide flexible scaling based on project needs, allowing businesses to avoid lengthy hiring processes and focus on strategic decisions.

This approach promotes agility, enabling businesses to quickly respond to market changes or new opportunities without sacrificing the quality of work or overburdening internal resources. As Pérez Lindo explains, “Dedicated teams provide the agility essential in AI projects, enabling you to adapt quickly while staying focused on key strategic priorities.”

Turnkey Projects: The Advantages of Outsourcing AI Development

Outsourcing AI projects offers an efficient solution for companies lacking specialized internal resources. Turnkey projects provide the advantage of deploying AI solutions quickly, with reduced risk and better cost control. This approach allows businesses to tap into external expertise without overwhelming internal teams.

By outsourcing, organizations can concentrate on their core business areas while ensuring high-quality AI development and minimizing the risk of errors.

Looking Ahead: The Future of AI Talent Acquisition

Finding and retaining specialized AI talent requires a strategic and flexible approach that adapts to rapid technological advancements. The ability to learn and work with new technologies will be crucial for companies looking to maximize the potential of artificial intelligence. “The businesses that will succeed in attracting top AI talent are those that foster dynamic, innovative environments,” Pérez Lindo concludes.

Companies that offer challenging projects and adopt cutting-edge technologies will attract the best professionals and drive the development of their teams. By combining flexibility, dedicated teams, and project outsourcing, organizations can remain competitive and agile in a constantly evolving landscape.

Get in Touch!
Francisco Ferrando
Business Development Representative
fferrando@huenei.com

Turning Shadow AI into a Growth Opportunity

Turning Shadow AI into a Growth Opportunity

Shadow AI: The Hidden Challenge Facing Modern Businesses

Today’s businesses are immersed in a constant cycle of innovation, where artificial intelligence (AI) has become a crucial ally. However, as the excitement to implement AI to solve daily problems and enhance efficiency grows, a new challenge has emerged: Shadow AI. This phenomenon, though less visible, can seriously compromise the security and efficiency of organizations if not managed properly.

In this article, we will explore Shadow AI with key insights from Lucas Llarul, Infrastructure & Technology Head at Huenei, who shares his perspective on how to tackle this challenge.

“Shadow AI is a threat that can turn into an opportunity if managed strategically,” asserts Lucas Llarul.

The Nature of Shadow AI: Beyond Unauthorized Tools

Shadow AI reflects a trend where employees, in an effort to streamline their tasks or meet specific needs, resort to AI tools without the knowledge or approval of the IT team. Llarul explains: “Using unauthorized solutions, even with the intention of boosting efficiency, entails significant risks.” These unmonitored tools can process sensitive information without adequate security measures, exposing the organization to critical vulnerabilities.

A clear example is the case of Samsung, where employees leaked confidential information to OpenAI’s servers by using ChatGPT without authorization. “This incident illustrates how unregulated AI usage can compromise information security in any organization, even those with strict security policies,” adds Lucas.

The issue is not only technical, but also strategic: when each department selects its own AI solutions, information silos are created, disrupting workflows and data sharing across departments. This creates a technological disarray that’s difficult and costly to fix.

Solution Fragmentation: A Barrier to Scaling

Technological fragmentation is one of the biggest challenges growing companies face. Lucas emphasizes, “When AI tools aren’t integrated and each team adopts its own solutions, the company can’t operate smoothly.

This directly impacts the ability to make fast, data-driven decisions. Moreover, the costs associated with maintaining disconnected or redundant technologies can escalate rapidly, jeopardizing sustainable growth.”

The lack of technological cohesion not only hampers innovation but also creates barriers to internal collaboration, compromising a company’s competitiveness.

Avoiding the Chaos of Shadow AI: A Proactive Strategy

Llarul suggests that the key to avoiding the risks of Shadow AI lies in adopting a proactive strategy that prioritizes visibility and control over the tools used within the company. “The first step is to create a detailed inventory of all the AI tools in use.

This not only helps identify which technologies are active but also clarifies their purpose, which is crucial for managing security risks and ensuring that the chosen tools truly meet operational needs,” he explains.

From a technical standpoint, IT team involvement is essential to ensure that AI solutions are properly integrated into the company’s infrastructure and meet security and compliance standards.

Furthermore, it’s not about banning unauthorized tools but understanding why employees turn to them. “If the organization provides approved and customized solutions that address teams’ real needs, it can foster an environment where innovation occurs in a controlled, risk-free manner,” adds Lucas. By involving IT teams from the outset and aligning solutions with the company’s strategic goals, it’s possible to centralize control without stifling dynamism and efficiency.

The Value of Customized Solutions in the AI Era

Llarul emphasizes that the answer is not only to centralize control but also to offer tailored alternatives: “By developing AI solutions tailored to each department’s specific needs allows technology optimization without compromising security or operational efficiency.” This also helps avoid problems arising from tool fragmentation and redundancy, fostering technological cohesion.

“Companies that implement tailored solutions aligned with their objectives can scale without facing the challenges imposed by technological fragmentation. A personalized approach fosters innovation and enhances competitiveness,” he adds.

Turning Shadow AI into a Growth Opportunity

Shadow AI is a growing challenge, but not an insurmountable one. Lucas concludes, “Companies that proactively manage AI implementation can turn this challenge into a chance for expansion.” By centralizing tool adoption, encouraging customization, and promoting a culture of responsible innovation, organizations will be better positioned to harness the full potential of artificial intelligence.

Are you interested in exploring how we can help you manage Shadow AI and improve AI adoption in your company? Let’s talk.

Get in Touch!
Francisco Ferrando
Business Development Representative
fferrando@huenei.com